Some customers do not receive measurements

Incident Report for Ymonitor

Resolved

The measurements are coming in for all customers. The system has stabilized.

Posted Nov 14, 2020 - 13:22 CET

Monitoring

We implemented the fix. Alert notifications are operational again. The measurement data is slowly coming in for some customers. We are monitoring the fix.

Posted Nov 14, 2020 - 12:53 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 14, 2020 - 12:32 CET

Investigating

Some customers do not receive measurements at the moment. The dashboards, Yviewer, the API, and alerting is affected. We are investigating the issue.

Posted Nov 14, 2020 - 12:17 CET

This incident affected: Ymonitor Dashboards, ymonitor.nl, API, and Alerting.