We started to experience some delays in measurements on 07-11-2019 around 7:00. The measurements were not lost, but they were not displayed on the dashboards as they were not being stored in the database. The main reason for that was that our messaging queue was building up due to a memory utilization problem. We temporarily solved this memory utilization problem, which resolved the incident. We are going to investigate the cause of it and work on a permanent solution.
We apologize for the inconvenience that the incident might have caused.
If you have further questions please do not hesitate to reach to your contact person at Ymor.