Some customers do not receive measurements

Incident Report for Ymonitor

Resolved

This incident has been resolved.

Posted Nov 23, 2020 - 16:26 CET

Update

We are continuing to monitor for any further issues.

Posted Nov 23, 2020 - 15:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2020 - 15:13 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 23, 2020 - 12:28 CET

Update

We have identified the problem and we believe that this is caused by a change that was done by our service provider. We are working together with them to resolve the issue.

Posted Nov 23, 2020 - 10:54 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 23, 2020 - 09:06 CET

Investigating

We are currently investigating this issue.

Posted Nov 23, 2020 - 08:09 CET

This incident affected: Ymonitor Dashboards, API, and Alerting.